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Privacy & Cookie Policy

Background

This Privacy and Cookies Policy (“Policy”) applies as between you, the User of this Website and Resolve Divorce Limited the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“RDL”

means Resolve Divorce Limited of 8 St. Pauls Street, Leeds LS1 2LE;

“Data”

means collectively all information that you submit to the RDL via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

“Cookie”

means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in Clause 12;

“UK and EU Cookie Law”

means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

“User”

means any third party that accesses the Website and is not employed by RDL and acting in the course of their employment; and

“Website”

means the website that you are currently using (www.resolvedivorce.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Policy

This Policy applies only to the actions of RDL and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

  • Name;
  • Date of birth;
  • Gender;
  • Job title;
  • Profession;
  • Contact information such as email addresses and telephone numbers;
  • Demographic information such as post code, preferences and interests;
  • Financial information such as credit / debit card numbers;
  • IP address (automatically collected);
  • Web browser type and version (automatically collected);
  • Operating system (automatically collected);
  • A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).;

Our Use of Data

Any personal Data you submit will not be retained by RDL longer that is necessary for the purposes or purpose for which they were collected.

Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see Clause 11 below.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • Internal record keeping;
  • Improvement of our products / services;
  • Transmission by email of promotional materials that may be of interest to you;
  • Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

Third Party Websites and Services

RDL may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Website.

Any Data used by such parties is used only to the extent required by them to perform the services that RDL requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Links to Other Websites

This Website may, from time to time, provide links to other websites. RDL has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

RDL may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of RDL. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Controlling Use of Your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

  • Use of Data for direct marketing purposes; and
  • Sharing Data with third parties.

You can exercise your right to prevent the processing of your Data at any time by contacting us at Resolve Divorce Limited of 8 St. Pauls Street, Leeds LS1 2LE.

Your Right to Withhold Information

You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you will be required to submit certain Data.

You may restrict your internet browser’s use of Cookies. For more information see Clause 12.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by RDL (where such data is held) on payment of a small fee which will not exceed £10.

Security

Data security is of great importance to RDL and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

Cookies

Our Website uses Cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. We use the following cookies:

Strictly Necessary/Functional Cookies:

laravel_session .resolvedivorce.co.uk This is a “first party” cookie dropped by our platform to provide both “strictly necessary” services, such as completion of forms, and “functional” services, such as remembering you between visits. If you delete this cookie, some of the features on our site may not work.

Performance Cookies:

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.resolvedivorce.co.uk This is a “first party” cookie dropped by the Google Analytics code we have on the site. Google Analytics allows us to (anonymously) understand how visitors behave on the site and help improve it.

Targeting

We use some advertising cookies to help us track and target our online advertising more effectively. These cookies are very important to the performance of our business. You can learn more about these cookies and how to manage them in the section below entitled “How can I manage my cookies?”.

Other

Some third-party functions on the site may drop cookies when you interact with them, such as clicking on the Facebook “like” button. The cookies can be managed in the same way as the "third-party" targeting cookies, though the function may not be the same and is not governed by RDL.

Managing Cookies

You can manage and block Cookies by using your browser’s privacy settings. The process is different for different internet browsers and we cannot hope to maintain an exhaustive list on our own. A comprehensive set of instructions for most internet browsers can be found here: www.allaboutcookies.org/manage-cookies/

Additionally, the IAB have produced a very neat tool for opting in or out of targeting cookies without changing you browser privacy settings. This tool can be found here: www.youronlinechoices.com/uk/your-ad-choices

There a link to this section on every page of our Website. Our assumption is that, having been presented with all the information above, if you choose not to take any action to prevent it, such as changing you browser settings, then by continued use of our Website you are consenting to use of the cookies described above.

Further information

Information about cookies www.allaboutcookies.org

Internet Advertising Bureau - A guide to online behavioural advertising www.youronlinechoices.com/uk/

Changes to this Policy

RDL reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

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